How to Prevent Arguments

Upset woman sitting away from male reading on sofa looking away

5 Warning Lights That Tell You a Conversation’s Going Wrong   In the late 1960’s, a series of catastrophic plane crashes occurred without any apparent awareness of danger on the part of the pilots. In response, the aviation industry introduced an enhanced warning system to alert pilots to danger. For example, if terrain rises significantly within 2,000 feet of the

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The Secret to Being Present in a Conversation


The fact that we’re ‘not talking’ doesn’t mean we’re listening. When someone’s speaking, we can be preoccupied with our to-do list, mull on better ways to spend our time, or compose our weekly shopping list. While we may be physically present, we’re mentally in another universe. Instead of having a conversation, we have a nonversation. When this happens, we’re in

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How to Stop Wasting Your Day in Meetings

Boring meeting

In a Dilbert cartoon, the office boss asks Carol, his secretary, to schedule a meeting. When she asks what the topic of the meeting is, he replies, ‘I plan to fuse six sigma with lean methods to eliminate the gap between our strategy and objectives.’ Without so much as a sideways glance, Carol replies, ‘I’ll just say “waste of time.”’

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How Well Do You Know What Motivates You?

Male Architect With Digital Tablet Studying Plans In Office - Version 2

Simple steps to fulfilling your potential Over the last 20 years, I’ve asked thousands of people what motivates them and the reply – more often than not – is surprisingly vague. I find this curious because understanding motivations is a requirement for anyone who wants to be fulfilled and effective in their professional and personal life. Take the example of Ravi who

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Having Difficult Conversations at Work

construction drafts and tools background

If you know that you need to have a challenging conversation, it’s worth preparing thoroughly for it. The preparation time may be disproportionate to the length of the conversation itself, but if the conversation’s important enough, your preparation will rarely be wasted. As a friend of mine was always told, ‘Prepare thoroughly and deviate with confidence’. There are a number

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