Workstorming: Why Conversations at Work Go Wrong and How to Fix Them, was published by Watkins in September 2016 and reached Number 1 on Amazon’s list of Human Resource Management books.
Irrespective of your role, and whether you communicate face-to-face, by email, phone, or online, Workstorming is the essential guide for smart working in the information age.
Here’s what people say about Workstorming:
‘We spend our life in conversations, but so often come away thinking that we could have achieved more from them. Whatever your role or gender, Workstorming offers a practical toolkit to increase the odds of getting your conversations right.’
Sharon Doherty – Global Organization and People Development Director, Vodafone
‘Workstorming is packed with practical insights gleaned from Rob’s extensive personal experience, many of which resonated with my own challenges of leading large teams during my career. Rob reminds us that if we listen, pause and focus on meaningful conversations we can be at our most impactful, not only in our workplace but also in our personal lives.’
Ian Buchanan – Group Chief Information Officer, Barclays Bank Plc, and Global Chief Operating Officer, Barclaycard
‘I was so glad to learn that Rob has written another book, and what a welcome addition it is to the art of good communication! In his usual clear style, and using an enjoyable and practical approach, Rob explains how to listen – truly listen – and teaches you how to convey exactly what you intend. This book is a treasure.’
Linda Blair – clinical psychologist, author, broadcaster and weekly columnist for the Daily Telegraph
‘Rob Kendall is one of the world’s leading experts on improving conversations. With Workstorming, he has applied his expertise to an area that sorely needs it: the workplace. Based on sound psychology, this is an absolute must-read for anyone wanting to communicate more effectively at work.’
Rob Archer – The Career Psychologist